Reddit has recovered from an outage

Reddit had some issues on Wednesday afternoon, as many users couldn’t get the platform to load reliably. In a statement to The Verge, Reddit spokesperson Tim Rathschmidt said, “There was a bug in a recent update we made, but a fix is in place and we’re ramping back up.”

Its status page now says the platform is “monitoring the results” of its fix, but that there still may be “degraded performance” on its website or mobile app. At the height of the outage, the site didn’t load at all and simply displayed the error message: “upstream connect error or disconnect/reset before headers. reset reason: connection failure.”

On Reddit’s mobile app, users were getting another message that said, “We have encountered an error. Please try again later.” The outage seems to have started around 3:20PM ET, as Downdetector reports spiked around that time. Reddit implemented a fix at around 7:30PM ET.

Update, November 20th: Added statement from Reddit and noted that it has recovered.