Look, in the grand scheme of the global outage that’s wreaking havoc across airlines, banks, supermarkets, TV stations, and countless businesses, being unable to order a Trenta iced coffee from Starbucks with my smartphone is a minor inconvenience. But you can add the company’s mobile ordering system to the list of casualties from this CrowdStrike BSOD situation.
The Starbucks app itself is working, but the ability to order ahead is currently unavailable at all locations. It looks as though some Starbucks shops have (temporarily) closed altogether to avoid dealing with this tech hassle until the situation improves.
For what it’s worth, Dunkin’s mobile ordering system seems to be running smoothly at press time. CrowdStrike has already deployed a fix for the bug that caused headaches worldwide today, and the company’s CEO issued an apology.
You’ll just have to live without those Starbucks star points today, I’m afraid. Use the inconvenience as motivation. Break out that cold brew maker that’s been collecting dust in a kitchen cupboard somewhere — or support a local coffee shop, maybe. We’ll get through this.