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    Home » Steam will stop issuing refunds if you play two hours of a game before launch day
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    Steam will stop issuing refunds if you play two hours of a game before launch day

    News RoomBy News RoomApril 23, 20241 Min Read
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    REFUNDS ON TITLES PURCHASED PRIOR TO RELEASE DATE

    When you purchase a title on Steam prior to the release date, the two-hour playtime limit for refunds will apply (except for beta testing), but the 14-day period for refunds will not start until the release date. For example, if you purchase a game that is in Early Access or Advanced Access, any playtime will count against the two-hour refund limit. If you pre-purchase a title which is not playable prior to the release date, you can request a refund at any time prior to release of that title, and the standard 14-day/two-hour refund period will apply starting on the game’s release date.

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