Spotify shuts down Car Thing, and now owners have one last chance at a refund

Spotify has officially shut down its Car Thing accessory that offered simple and slick control over music and playlists while driving, and it’s giving owners just over a month (January 14th) to reach out to the company and get a refund. The device started to display its final words early today as enthusiasts mourn the loss of the device on its dedicated subreddit.

The final message on the Car Thing reads:

Car Thing is discontinued and no longer operational. Thank you for being on this journey with us, safe travels. For more information, visit carthing.com. Contact customer service by no later than January 14th, 2025 to discuss your refund options.

Spotify announced in May that it intended the already discontinued devices would shut down in December, and now they have. The company also said, eventually, that it would work to issue refunds, but owners need to contact the company and provide proof of purchase to receive compensation.

For most users, the Spotify Car Thing is just another piece of e-waste humans will have to deal with later. The company recommends resetting it to factory settings and “safely disposing of your device following local electronic waste guidelines.”

However, tinkerers are finding new uses for the hardware: Car Thing can be hacked to run custom software that doesn’t require Spotify’s backend. As 9to5Google notes, it’s a bit underpowered to run full-on Android, but some projects like “Desk Thing” can repurpose them as a controller at your computer desk.